Rik said:

It may help if you can turn off any other software (don't forget all the
stuff that is started when you launch Windows).

There seems to be an awful lot of this on my machine (if I type CTRL-ALT-DEL
once I get a list of 17 different processes, most of which I do not
recognise). Where can I find out what they are and what they are for, so I
can decide whether I can safely delete them? I'm running Windows 98 and
Office 97.

Regards,
John Rabson G3PAI